Keep the report. Lose the limits.

No ceiling on projects and unlimited members on every plan, and your first 5 fixes are on us. Reports still go to Jira or GitHub — what is new is what happens once they land.

Why teams move to Snag

Three things, and none of them is a feature list. The first is which plan the evidence sits on: the Ybug price list marks console and error recording as absent on the free plan, Limited on Basic and included from Startup up, with network request logging included from Startup up only. Snag has no such ladder — the replay, the console and the network are recorded on every plan, the free one included. The second is what the word recording is doing in each product. The Ybug recording is a video taken through the browser's own screen-share dialog, and their page says a full page load ends the recording in progress, so the moment a bug involves navigation the artefact stops. A Snag replay is not a video at all: it is the DOM played back, with the console and the network running alongside it. The third is the bill: the Ybug plans cap both the number of team members and the number of projects, so Basic allows one team member and one project and Company allows fifteen of each, while a Snag workspace pays one flat fee and counts nobody.

What carries over

Two things come with you and one is new. The report is the first: somebody hits a problem, marks up what they are looking at, and files it without an account, and none of that has to change. The tracker is the second — Jira or GitHub, connected once, with every ticket linking back to the recording behind it, so nobody goes looking for the evidence separately. The new one is the MCP server, included from the Capture plan up, which hands a coding agent the replay, the console and the network for whichever ticket it asks about. Ybug publishes a REST API on its Company plan; the Snag server arrives with the Capture plan.

What you give up

Two rows go the other way, and neither is a detail. Ybug reaches Jira, Asana, Slack, ClickUp and 25+ other tools plus over 5,000 apps through Zapier, where Snag connects Jira and GitHub. And an internal team can send Ybug a screenshot of any webpage, including one that is not running it, where Snag refuses to record anywhere off a domain you have verified. If either of those is the reason you bought it, Ybug is the better pick.

How switching works

Snag imports nothing from Ybug, so this is a clean start rather than a migration. Three steps: the snippet, the domain check, the tracker connection. Nothing about who may use it, or how many projects you run, is metered on the way in, so there is no roster to trim and no tier to size. After that the tickets arrive the way they always did, and any of them can go to a fix run that ends at a pull request somebody reads. Snag never auto-merges, and the sandbox the agent works inside is destroyed when the run ends.

Weighing the two head to head rather than switching? The Snag and Ybug comparison answers the questions people ask most.

Where these details come from

Every Ybug detail behind this page is sourced and dated on the page where we cite each Ybug claim — each claim links to the Ybug page we read it on, with the date we read it. Something out of date? Email admin@dvcllc.io and we will fix it.