Jam charges per person to report a bug.
Snag charges per workspace — and fixes them.
Bug reporting tools meter the wrong thing: seats. Every reporter you add raises the bill, so teams ration who's allowed to file bugs. Snag never counts seats: unlimited capture + MCP is one flat $29/mo for the whole workspace — about what Jam charges for two people. Fix plans add the AI agent that opens pull requests, metered per fix, reviewed by a human.
The first 50 workspaces get capture + MCP free for life. Grandfathered means grandfathered — the flag on your workspace never expires.
The honest table.
Colour follows the row, not the column. Green marks a genuine lead for us, blue a genuine lead for them, and grey a tie — including the rows where we are only level.
Four products, four different ways to charge for a fix.
A Snag fix-run is a full sandboxed attempt: the agent reads your captured replay, console, and network, analyzes the repo, runs your tests, and opens a PR for review. The other three products charge for that work in units of their own — a monthly seat, a plan quota, usage-based billing. So the middle column names the unit each vendor publishes, rather than converting them into a per-attempt figure we would have to invent.
When you'll outgrow us.
Every tool above is good at something we're not. Two things we'll say out loud:
Shipping hundreds of AI fixes a month? Sentry.
Seer charges $40 per active contributor per month, a flat monthly charge rather than a charge per fix, so it stops getting more expensive the more you fix. Where that crosses our meter is our own arithmetic, not Seer's: $40 divided by our in-plan rate of $1.99 to $3.27 a fix lands at roughly 12 to 20 fixes per active contributor a month, and past that point Seer is the cheaper one. Seer also needs a paid Sentry plan underneath it, which pushes that crossover higher for a small team. Sentry's error monitoring and APM go deeper than ours ever will. Snag is built for the years before that: teams shipping dozens of fixes a month who want capture and routing free while they grow. When you graduate, your captures, tickets, and fix history leave with you — Jira and GitHub are yours.
Sharing bugs outside your team? Jam's links are slicker.
Jam links can be opened to anyone with the link, no account — genuinely great for tossing a repro to a contractor or a vendor. Snag's replay links stay inside your workspace by design (that's our privacy posture), and since members are unlimited and free, inviting the person is our answer. If a shareable link matters more to you than a fix PR, Jam is the better pick.
Comparing us against Jam specifically? We wrote a whole page on it: Snag vs Jam — the honest comparison.
Competitor pricing and features as of August 2026, read from the vendors' own pages: jam.dev, sentry.io and docs.sentry.io, marker.io, bugherd.com, devin.ai and docs.devin.ai, and cursor.com. Every figure above names its billing term, because most of these vendors headline the annually-billed rate. Sentry withdrew legacy Seer pricing — $20/mo per subscription plus $25 of credits, with issue fixes billed at $1.00 per run — in January 2026 and replaced it with $40 per active contributor per month. If we got something wrong, tell us and we'll fix it — the point of this page is that it stays true.
What people ask before they switch
How much does Snag cost?
Flat per workspace, never per seat. One price covers capture, replay and routing for unlimited members and reporters; fix plans add the built-in agent and a monthly pool of fix-runs, with a per-run rate beyond the pool. The current price of every tier is listed in the pricing section of the homepage. Your first 5 fixes are free on any plan.
Does Snag charge per seat?
No. Members and reporters are unlimited on every plan, including the free one. Seat pricing pushes teams into rationing who's allowed to file a bug, which is backwards — the person who hit it is the person who should report it. You scale on fix-runs instead, which is the part that actually costs us money to run.
Does Snag replace Jira, or work with it?
It works with it. Snag files into your existing Jira project and links the GitHub repo, with the replay, console, network activity and repro steps attached. Nothing lives only in Snag — if you leave, your tickets, captures and fix history stay where they already are, because Jira and GitHub are yours.
How is Snag different from an error monitor like Sentry?
Sentry watches production and tells you an exception happened. Snag starts from a person who hit the bug and captures what they actually saw — replay, console, network, repro steps — then hands that to an agent that opens a fix PR. Sentry's monitoring and APM go deeper than ours ever will. By our own arithmetic, $40 divided by our in-plan rate of $1.99 to $3.27 a fix, Seer's flat per-contributor price beats our meter past roughly 12 to 20 fixes per active contributor a month.
What is the founding-50 offer?
The first 50 workspaces get capture and MCP free for life: unlimited capture, replay, routing and MCP agent access, permanently, at no cost. The flag on your workspace never expires. Fix plans — the built-in agent that opens pull requests — are still paid.
Try the loop. Judge the PRs.
Unlimited free capture, and your first 5 AI fixes are on us — on every plan.